Your shopping cart is empty.

Frequently Asked Questions

 

Do you accept returns?

All reproduction prints are made to order and are non-returnable. Damaged products will be replaced. See below.

Do you provide discounts to designers?

Yes. Designers with a resale certificate receive 25% off retail. Coupon code will be supplied once proof of certificate and business license is supplied. 

Can I request a custom sized original painting?

Yes! Please contact marjolyn@marjolyn.com for information on pricing and lead times.

Or you can call me, Marjolyn, at 416-999-7252

What is your shipping Policy?

Shipping 

All of our art prints ship the cheapest route, using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped.  We fully insure all shipments for total replacement value of art prints. All shipments are trackable and we will email you a tracking number upon shipping of your art. Art prints are manufactured and shipped from Austin, Texas. 

Packaging

We have devised a great solution to protect your art, yet not make it so heavy that it costs an arm and leg to ship it. Our professional packaging team custom builds a box out of 3 Ply cardboard and protects the art with styrofoam wrapping, bubblewrap and protected corners. This gives you a proven well-protected, lightweight art shipping solution to guarantee you damage free delivery.

What is your Policy on Returns/Exchanges/Refunds? 

1. Damaged Returns: If your product arrives damaged or defective in some way contact us ASAP.  We offer a hassle-free Photo Return process to speed replacement. Here's how:

  •   Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged.)
  •      Attach your photos to an email and send them to marjolyn@marjolyn.com. Please include your name, order number and a brief description of the reason for the return.
  •      You will receive an email within 24-48 hours confirming that your photo return is being processed.
  •      If your photo return is confirmed, you do not need to mail back your product. We will process the replacement based on your photos.
  •     Please note: If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

 

 

1c_crunched_snajej
1c_crunched_snajej

Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

2b_crunched_ctmrym
2b_crunched_ctmrym

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

All reproduction prints are made to order and non-returnable. Damaged products will be replaced. If your product arrives damaged or defective in some way contact us ASAP. We offer a hassle free photo-return process to speed replacement. Please see FAQ for further information.

3c_crunched_udpkob
3c_crunched_udpkob

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

4b_crunched_foaiql

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Fine art giclee prints digitally capture the original work. They are printed on heavyweight canvas using archival inks, and museum gallery wrapped on 1.5" stretcher bars. Fine art prints are a textured 100% acid free, heavyweight, white watercolor paper. Ready for matting and framing of the client's own choice. Art prints are shipped direct to the client from the Print Company in Austin Texas

4b_crunched_foaiql
Saved Successfully.

This is only visible to you because you are logged in and are authorized to manage this website. This message is not visible to other website visitors.

×

Import From Instagram

Click on any Image to continue

×

Manage Favorites

Below, select which favorite lists you would like to save this product into.

×

Newsletter Sign-Up

SAVE 20% ON YOUR FIRST ORDER!

Enter your email below and we'll email you a 20% OFF Coupon right now!

Email

= required

This offer is valid for NEW CUSTOMERS only!